Active workspace records
Account, membership, workspace, research, report, campaign-draft, service-request, and approval records are retained while the workspace is active so the requested service can be delivered and decisions remain traceable.
Operational and security records
Security, access, approval, and operational records may be retained for up to 12 months after creation or workspace closure when needed for abuse prevention, incident review, financial records, dispute handling, or legal compliance.
Reports, uploads, and backups
Deleted reports and uploads are removed from active client access after a validated request. Residual copies may remain in protected backups until the applicable backup cycle expires, normally within 30 days, unless a longer period is legally required.
Request process
Workspace owners and authorized members can submit an access, correction, export, or deletion request from Workspace settings. Atlas verifies the requester, identifies affected records, confirms any required retention, and records the reviewed outcome.
Account closure
Account deletion is not immediate when records must be preserved for security, billing, legal, or contractual reasons. When a request is approved, Atlas disables access, removes eligible active data, and documents any limited retention that remains.